Pre-Tenancy Administration
Taking the stress out of preparing your tenancy.
Ensuring that your property and prospective tenants are ready to go is simple with our Pre-Tenancy Administration service. As soon as you have agreed on the specifics of the new tenancy, transfer the information to us and we'll do the rest – it's never been easier to set up a new tenancy.
Reference Management
We arrange the referencing of the tenants and ensure the correct ID/Visas are obtained.
Deposit Registration
We will ensure the deposit is protected within a government approved deposit protection scheme
Tenancy Agreements
The tenancy agreement will be drawn up in line with the agreed offer, this will be sent out to both parties for electronic signing.
Inventory Management
We will arrange for an inventory clerk to carry out these tasks
Move-in Money
The initial rental, fees and deposit monies will be collected by us via our client account.
Compliance &
Legal Notice
At the start of the tenancy we ensure the property is compliant with the most recent legislation, including checking/arranging for a gas safety certificate, checking smoke and CO alarms, and legionnaires testing.
Property
Management
Fully Managed is the most popular option as it encompasses everything, so you can sit back and relax.
Our Property Managers are highly trained and are fully committed to their assigned portfolio of properties, they can also spot problems before they become significant. Ensuring that issues are resolved in a timely, competent and compliant manner.
Deposit
Negotiation
At the end of the tenancy, we will agree how the deposit will be repaid and if necessary, reach an agreement as to the amount of the deposit to be repaid taking into account fair wear and tear.
Contractor Payments
End of Tenancy
Should the tenant or landlord wish to end the tenancy your portfolio manager will take care of everything form serve notices of possession to organising the ten of tenancy inspection.
Legal Compliance
Throughout the tenancy we ensure the property is compliant with the most recent legislation, including checking/arranging for a gas safety certificate, checking smoke and CO alarms, and legionnaires testing.
24-7-365
Maintenance
We will arrange for all maintenance issues to be addressed with either your preferred contractors or our network of trusted contractors.
Query Handling
Your portfolio manager will be the main point of contact for all queries, they will keep all parties updated until the query is closed
Inspections
We carry out regular, thorough property inspections at every visit to create an in-depth inspection report. Each report provides both landlord and tenant with a regular, accurate record of the property's condition, giving reassurance all and helping reduce the risk of disputes at a later date.
Renewals
We will negotiate the terms of the renewal, issue the documents and send them out to both parties for electronic signature.
Client Accounts
This service is usually connected to our Pre-Tenancy Administration, the Client Accounts service is for those who what us to collect the rent every month, leaving them to take care of the day-to-day management of the property, including any tenant enquiries.
Rent Collection
The rental will be collected and paid into our fully protected client account.
Landlord Payments
Once the rent is collected we process landlord payments (daily) and rental statement is issued showing all agreed deductions.
Contractor Payments
All contractor invoices will be managed by our team, landlords will be provided with receipts as well as showing on monthly rental statements as an expense.
Landlord Statements
Issued monthly as part of the rental payment process. Your statement shows charges and all the payments. We can also provide annual statements which helps landlords with their tax returns (this is an additional service)
Commission Payments
Once the rent is collected we process agent commission payments (daily) a monthly statement is issued showing all income.
Bank Reconciliations
Monthly bank reconciliation is completed, if requested a summary statement can be produced. The statement outlines the deposits, withdrawals and other activities affecting a bank account for a specific period.
Deposit Releases
At the end of the tenancy, once all parties agree how the deposit will be repaid we will process the deposit release
Non Resident Landlord
We ensure that Non-Resident Landlords (NRL) comply NRL scheme which sets rules around tax.
Rent Arrears Control
If a tenant falls into arrears we will follow our detailed rent control procedures and provide daily updates.
