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Feeling Overwhelmed? Why Outsource Your Property Management

Writer's picture: Preeti NarangPreeti Narang

Running a letting agency is quite a juggling act. Balancing finding tenants and landlords, viewings, maintenance, rent collection, and compliance with ever-changing regulations can feel like you're putting out fires all the time, leaving little time to focus on what you love – growing your business.


The UK letting market is highly competitive and demands significant attention. As an independent letting agent, you're likely juggling numerous responsibilities, including tenant finding, viewings, maintenance, rent collection, and ensuring compliance with ever-changing regulations.


While building an in-house property management team might seem like the solution, it comes with substantial overhead. Consider the following:


  • Recruitment Costs: The time and resources invested in advertising, screening resumes, conducting interviews, and onboarding new staff.   

  • Salary and Benefits: Paying competitive salaries, employer contributions to pensions, and covering sick leave and holiday pay.

  • Training and Development: Invest in ongoing training to ensure your team stays up-to-date with industry regulations and best practices.

  • Insurance and Liability: Covering potential risks associated with employee negligence or errors.   

  • Technology and Infrastructure: Providing your team with the necessary tools and technology to perform their roles effectively.


These costs can quickly escalate, diverting valuable resources from your core business activities.


The Outsourcing Advantage:


Outsourcing your property management to a specialized provider like Branded Bricks offers several compelling advantages:


  • Access to Expertise: Gain access to a team of experienced professionals with in-depth knowledge of the UK letting market and all relevant legislation.

  • Reduced Overhead: Eliminate the costs associated with hiring, training, and managing an in-house team.

  • Improved Efficiency: Streamline operations and free up your time to focus on core business activities such as tenant acquisition and client relationship building.   

  • Enhanced Compliance: Ensure full compliance with all relevant legislation, including safety regulations, tenancy agreements, and data protection laws.

  • 24/7 Support: Provide your landlords with round-the-clock support and assistance.

  • Scalability: Easily adapt to changing market demands and business growth.


By outsourcing your property management, you can:


  • Increase profitability: Reduce operational costs and improve efficiency.   

  • Enhance your reputation: Deliver exceptional service to your landlords and build a stronger brand.

  • Gain a competitive edge: Focus on core business activities and expand your market share.


Case Study: A letting agency in London was struggling to keep up with the demands of property management. They were spending significant time and resources on administrative tasks, leaving little time for business development.


During the onboarding process, Branded Bricks identified several compliance issues within the agency's portfolio, including:


  • Missing Gas Safety Certificates: Potentially leading to hefty fines and even criminal prosecution.   

  • Outdated Electrical Safety Certificates: Exposing both tenants and landlords to significant risks.

  • Incomplete Right to Rent Checks: Leaving the agency vulnerable to fines and potential legal action.


Branded Bricks assisted the agency in resolving these issues promptly, ensuring full compliance with all relevant regulations.


By avoiding potential fines of up to £30,000 per property for serious breaches, the agency saved a substantial amount of money while mitigating significant legal and reputational risks.


By outsourcing their property management to Branded Bricks, they were also able to:


  • Reduce operational costs by 20% by eliminating the need for in-house staff and their associated expenses.

  • Increase client satisfaction by providing 24/7 support and improving response times to maintenance requests.   

  • Focus on business growth by expanding their client base and exploring new revenue streams.


Choosing the Right Partner:


When selecting a property management outsourcing partner, choose a reputable company with a proven track record of success in the UK market. Look for a provider that:


  • Offers a comprehensive range of services, including rent collection, maintenance management, tenant vetting, and legal compliance.

  • Utilizes cutting-edge technology to streamline operations and improve efficiency.

  • Provides excellent customer service and strong communication channels.

  • Demonstrates a commitment to ongoing training and professional development for their team.


By partnering with a reliable outsourcing provider, you can unlock the full potential of your letting agency, improve your bottom line, and provide exceptional service to your valued clients.

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 Branded Bricks, Building 2, 1st Floor, Croxley Business Park, Watford WD18 8YA T:  03337 729 396 E: info@brandedbricks.co.uk

Branded Bricks is a trading name of "Branded Bricks Ltd" registered in England and Wales.

Registration number 12459247 Registered office address 14 Hampden Way, Watford, England, WD17 4SS

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